Consumer Data and the Keys to Customer Experience Success
Smart business leaders today understand that the pandemic's impact will likely be felt for years to come.
In this webinar, we will take a data-driven approach as we investigate the ever-changing landscape of today’s consumer needs, values, and expectations across a range of industries.
We’ll discuss the insights and essential data required when developing a winning customer experience-driven strategy.
You will learn:
- Emerging consumer trends and the potential impact.
- The evolving definition of a “positive customer experience”
- How to transform consumer trend data into actionable insights.