The Accelerated Digitization of SMBs has Helped Drive a Nearly 10% Increase in Web Services YoY
To Sweeten the Pot for Customers, Providers Clamour to Provide Additional Services, Opportunities in Initial Sales and Retention Remain.
- 36% of customers want to better understand capabilities and optimization
- 35% of want extra training when they come on board
- 40% of SMBs also want SEO or Email Marketing Services from their web providers
Things are moving fast! Is your organization poised to keep up?