---
title: MONO - Do What With Me?  | Localogy Research | SMB Technology | SMB Marketing | SMB SaaS
description: "\"Service as a Differentiator\" Sounds Great - But What Kind of Services Should You Offer?\nIn October 2020, we looked for answers straight from the source - small business operators - asking what level of service they want from software companies."
image: https://resource.localogy.com/hubfs/FB%20-%20Mono%20DO%20WHAT%20WITH%20ME_.png
---

[![Localogy](https://resource.localogy.com/hubfs/The_LSA_January2020/Image/Asset-3.svg)](https://www.localogy.com/)

- [Membership](https://www.localogy.com/membership/) 
    - [Membership Details](https://www.localogy.com/membership/)
    - [Pro Login](https://www.localogy.com/login/)
- [Insights](https://www.localogy.com/insider/) 
    - [Localogy Insider](https://www.localogy.com/insider/)
    - [Research](https://www.localogy.com/smb-research/)
    - [Webinars](https://www.localogy.com/research-resources/webinars/)
    - [Podcast](https://www.localogy.com/research-resources/podcasts/)
- [Events](https://www.localogy.com/event/) 
    - [L26](https://resource.localogy.com/localogy-2026-home1)
    - [Street Fight Live](https://streetfightlive.com)
- [About Us](https://www.localogy.com/about-us/)
- [Cart](https://www.localogy.com/cart/)

 Localogy + Mono Solutions Presents

## Do What With Me?

Defining the Optimal Service Model for Small Businesses and Their Digital Presence Solutions

## "Service as a Differentiator" Sounds Great - But What Kind of Services Should You Offer?

## In October 2020, we looked for answers straight from the source - small business operators - asking what level of service they want from software companies.

### Our Research Provides Answers to These Essential Questions Within the Framework of 3 Service Models:

- #### Do-it-Yourself (DIY)
- #### Do-it-With-Me (DIWM)
- #### Do-it-For-Me (DIFM)

#### For our members and friends that provide digital solutions - this is a must-read. It will serve as a roadmap to understanding what "as a service" really means to your small business customers - in the context of a quickly evolving landscape.

## Request Your Copy Now!

![loclogy](https://resource.localogy.com/hubfs/The_LSA_January2020/Image/Asset-4.svg)

901 Wilshire Drive, Suite 485  
Troy, MI 48084

248.244.6200 / 800.841.0639

[talk@localogy.com](mailto:talk@localogy.com) [www.localogy.com](https://www.localogy.com)

- [Membership](https://www.localogy.com/membership/) 
    - [Membership Details](https://www.localogy.com/membership/)
    - [Pro Login](https://www.localogy.com/login/)

- [Insights](https://www.localogy.com/blog/) 
    - [Localogy Insider](https://www.localogy.com/insider/)
    - [Research](https://www.localogy.com/smb-research/)
    - [Webinars](https://www.localogy.com/research-resources/webinars/)
    - [Podcast](https://www.localogy.com/research-resources/podcasts/)

- [Resources](https://www.localogy.com/research-resources/) 
    - [PYP: Resources](https://www.localogy.com/pyp-resources/)

- [Events](https://www.localogy.com/event/) 
    - [L26](https://resource.localogy.com/localogy-2026-home1)
    - [Street Fight Live](https://streetfightlive.com)

- [About Us](http://www.localogy.com/about-us/) 
    - [Board](https://www.localogy.com/about-us/board-of-directors/)
    - [Bylaws](https://www.localogy.com/about-us/bylaws/)
    - [Contact Us](https://www.localogy.com/about-us/contact-us/)

Copyright © 2026 Localogy d/b/a Local Search Association

All rights reserved. View our Privacy Policy and Terms of Use.

[Facebook-f](https://www.facebook.com/thinklocalogy) [Twitter](https://twitter.com/think_localogy) [Linkedin-in](https://www.linkedin.com/company/local-search-association?trk=hb_tab_compy_id_2180943) [Youtube](https://www.youtube.com/user/LocalSearchAssn) [Instagram](https://www.instagram.com/think_localogy/)