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Localogy (formerly the Local Search Association) and Mono Solutions collaborated to release a whitepaper called “The Engagement Challenge” that documents how SMBs are failing to fully engage with the cloud tools they are purchasing.
Product complexity and lack of training (and in some cases, both) are leading to customer churn and product abandonment.
This webinar explores the data while examining the cause and how you can better engage with your users to ensure mutual success in the long run.
Watch this session learn...
- What significant challenges and opportunities surround product engagement
- How you can help SMB users get the most out of their investment
- What small changes you can make to have the most significant impact on your CAC & LTV
